Communication with the patient

Author Nikos Mattheos

In this module on communication with the patient, Professor Mattheos presents key parameters involved in achieving patient satisfaction and treatment success. After completing this module you will know how successful treatment is defined and understand the strategies and aims of effective communication with patients.

  Price 14.99 EUR Buy module

Communication with the patient

Total lectures time: 1 h 7 minutes

Assessment time: 18 minutes

Table of contents
From patients' expectations to patient satisfactionNo image foundvideo

From patients' expectations to patient satisfaction

Author Nikos Mattheos
No image foundvideo
Video available with free account

Assessing the implant patient

Author Nikos Mattheos
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Video available only with active subscription

Strategies for effective communication

Author Nikos Mattheos

To earn CE credits a lecture has to be watched completely and the referring exam needs to be passed. An exam is passed if at least 70% of all answers are correct.

After achievement a personal certificate is issued. It is valid 1 year. The certificate is anytime retrievable in the „My certificates“ area on Dental Campus.

The exam can be repeated 4 times. Each re-examination can be taken after anytime.

For CE information click here

Correct answers percentage
Learning objectives

Learning objectives

After completing this module you should be able to:

  • Understand the role of the dentist in holistic patient assessment
  • Assess how patients form their treatment expectations
  • Identify how the patient’s expectations can interfere with the treatment
  • Assess the patient’s expectations and perceptions
  • Establish a safe "pre-treatment baseline"
  • Effectively communicate the treatment plan
  • Understand, in general, what is important to communicate to the implant patient

This content has been reviewed by 13th of January 2020.

Disclaimer: The content provider of this e-learning module declares no relevant financial relationship related to any commercial product(s) or service(s) discussed in the presentations that create a conflict of interest.